Privacy Policy
Last updated: This draft policy has not yet completed jurisdiction-specific legal review.
This policy explains how I Chain Global Education collects, uses, stores, shares, and protects your personal information when you use this website or our services.
Who controls the data
I Chain Global Education, based in Canada, is the data controller for personal information collected through this website.
Information we collect
Contact details you provide through our forms (name, email, phone/WhatsApp, current country, study level, subject, target destination, intake, budget range, and message), plus standard technical data such as browser type and pages visited.
Purpose and legal basis
We use this information to respond to counselling and contact requests, provide our services, and improve this website, based on your consent and our legitimate interest in operating the business.
Cookies and analytics
We use cookies to operate the site and, where you consent, to understand aggregate usage. You can manage non-essential cookies on our Cookie Preferences page.
Service providers
We may share information with trusted service providers (such as email or scheduling tools) strictly to help us deliver our services, under confidentiality obligations.
International transfers
As a Canada-based organisation supporting students worldwide, your information may be processed in Canada or by service providers in other countries with appropriate safeguards.
Retention
We retain personal information only as long as needed to respond to your enquiry and meet legal or accounting obligations, after which it is deleted or anonymised.
Security
We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. Contact us using the details below to exercise these rights.
Children's privacy
Our services are intended for prospective students and their parents/guardians. We do not knowingly collect personal information from young children without appropriate parental involvement.
Policy updates
We may update this policy from time to time. The "last updated" note above will reflect the current status of legal review.
Privacy contact
Questions about this policy can be sent to info@ichainglobaledu.com.
Sensitive documents
Please do not send passports, financial statements, immigration, or health documents through our general contact form or by normal email unless we have directed you to an approved secure process.